My NCHA is an online service where NCHA’s existing customers can check their account, pay their rent, and request repairs.

If you need help with My NCHA, contact us: call 0800 013 8555 or 0115 844 3150. You can also email, but if you ring we’ll be able to help you more quickly.


Please enter your username and password. You can request that your password be reset, if you have forgotten what it is. You can now register for a My NCHA account online.