My NCHA is an online service where NCHA’s existing customers can check their account, pay their rent, and request repairs.

If you need help with My NCHA, contact us: call 0800 013 8555 or 0115 844 3150. You can also email, but if you ring we’ll be able to help you more quickly.


Please enter your username and password. If you have forgotten your password please contact us using the details above. You can’t currently create an account yourself, but if you’d like a My NCHA account please contact us so that we can set it up for you.